Support

Stuck on something, found a bug, or have a feature request? We're a tiny team and read every message.

Email us at hello@chango-games.com — please mention the device you're on (iPhone model, Android device) and the version of the app from Settings → About.

Common things

• I lost my group / I'm in a new phone. Your identity is anchored to the device. We'll be adding an email-based recovery option before launch; in the meantime, ask the group admin to share the invite code and re-join.
• How does scoring work? 3 points for an exact score (e.g. ARG 2-1 CAN when you predicted 2-1), 1 point for predicting the right winner with the wrong score, 0 otherwise. Champion pick pays out at the final.
• Refunds. Apple and Google handle refunds through their store policies — they're typically generous for purchases made by mistake or by a child. We don't process refunds directly.